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How Home Delivery Works


Whether you dry clean weekly, monthly or just once in a while, you can enjoy the convenience of ZOOTS home delivery.

Choose the service that works best for you:
  • Regular Service: If you dry clean once a month or more often Regular Service is perfect for you. ZOOTS will stop by on your regular service days, and you don't have to schedule a pick-up. Because your ZOOTS driver is in your neighborhood twice a week anyway, you never have to worry if you don't have anything to put out for cleaning.

  • On-Call Service: If you dry clean less than once a month On-Call Service is perfect for you. Just contact us when you have dry cleaning to be picked up.

    • Scheduling an On-Call pick-up is simple – you can click “Schedule an On-Call Pick-up” at ZOOTS.com, email customerservice@zoots.com or call 1-888-558-5588.

    • You can request On-Call service as late as 3 p.m. the business day prior to your scheduled service day (Monday/Thursday or Tuesday/Friday). For instance, if you would like your order picked up on a Tuesday, contact us any time before 3 p.m. on Monday. It’s that easy.

    • Your cleaned order will be returned on your next service day, three days later. For instance, if we pick up your order on Monday your garments will be returned cleaned and pressed on Thursday.

Trying ZOOTS delivery service is simple. Click here   to use the easy 1-2-3 Sign-up on this web site or speak with a Customer Care Representative over the phone by calling us at 1-888-558-5588.

If you have special instructions, no problem! Just fill out a Special Instruction Forms and leave it with your ZOOTS bag.

Payment is simple too. We'll automatically bill the credit card of your choice. We accept MasterCard, Visa, Discover and American Express.