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Virginia customers please click here or call 757-488-6178.
Select a state:
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ZOOTS Home Delivery currently services the
following cities and towns. Click here to sign up for home pick-up and delivery service.
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Abington
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Framingham
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Natick
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Sherborn
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Acton
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Franklin
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Needham
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Shrewsbury
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Andover
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Georgetown
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Needham Heights
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South Easton
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Arlington
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Grafton
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Newburyport
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South Hamilton
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Ashland
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Green Harbor
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Newton
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South Walpole
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Auburndale
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Groton
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Newton Center
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Southborough
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Bedford
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Hamilton
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Newton Highlands
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Stoneham
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Belmont
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Hanover
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Newton Lower Falls
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Stoughton
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Beverly
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Hanson
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Newton Upper Falls
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Stow
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Billerica
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Harvard
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Newtonville
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Sudbury
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Boxborough
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Hathorne
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Nonantum
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Swampscott
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Boxford
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Hingham
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Norfolk
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Tewksbury
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Brant Rock
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Holliston
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North Andover
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Topsfield
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Bridgewater
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Hopkinton
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North Attleboro
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Tyngsboro
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Brighton
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Humarock
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North Billerica
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Waban
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Brookline
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Lakeville
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North Easton
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Wakefield
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Brookline Village
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Lexington
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North Marshfield
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Walpole
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Burlington
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Lincoln
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North Reading
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Wayland
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Cambridge
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Littleton
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North Scituate
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Wellesley
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Canton
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Longmeadow
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Northborough
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Wellesley Hills
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Carlisle
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Lynnfield
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Norton
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Wenham
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Chelmsford
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Manchester
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Norwell
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West Boxford
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Chestnut Hill
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Mansfield
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Norwood
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West Groton
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Cohasset
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Marblehead
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Pembroke
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West Newbury
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Concord
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Marlborough
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Plainville
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West Newton
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Danvers
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Marshfield
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Plymouth
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West Peabody
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Dedham
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Marshfield Hills
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Prides Crossing
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Westborough
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Dover
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Maynard
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Quincy
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Westford
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Dunstable
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Medfield
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Raynham
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Weston
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Duxbury
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Medway
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Raynham Center
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Westwood
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East Mansfield
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Melrose
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Reading
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Wilmington
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East Walpole
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Middletown
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Scituate
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Winchester
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Easton
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Milton
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Sharon
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Woburn
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Fayville
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Milton Village
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Sheldonville
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Wrentham
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Foxboro
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Minot
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ZOOTS is servicing select neighborhoods in the
following cities and towns. Click here to give us your name and contact information - a local salesperson will contact you directly.
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Office Delivery
If you are interested in having ZOOTS service your corporation or building
please email us at homedelivery@zoots.com.
We do not offer office sign-ups over the web.
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Whether you dry clean weekly, monthly or just once in a while, you can enjoy
the convenience of ZOOTS home delivery.
Choose the service that works best for you:
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Regular Service: If you dry clean once
a month or more often Regular Service is perfect for you. ZOOTS will
stop by on your regular service days, and you don't have to schedule a pick-up.
Because your ZOOTS driver is in your neighborhood twice a week anyway, you
never have to worry if you don't have anything to put out for cleaning.
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On-Call Service: If you dry clean less
than once a month On-Call Service is perfect for you. Just contact us
when you have dry cleaning to be picked up.
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Scheduling an On-Call pick-up is simple – you can click “Schedule an On-Call
Pick-up” at ZOOTS.com, email homedelivery@zoots.com
or call 1-888-558-5588.
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You can request On-Call service as late as 3 p.m. the business day prior to
your scheduled service day (Monday/Thursday or Tuesday/Friday). For instance,
if you would like your order picked up on a Tuesday, contact us any time before
3 p.m. on Monday. It’s that easy.
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Your cleaned order will be returned on your next service day, three days later.
For instance, if we pick up your order on Monday your garments will be returned
cleaned and pressed on Thursday.
Trying ZOOTS delivery service is simple. Click
here
to use the easy 1-2-3 Sign-up on this web site or speak with a Customer Care
Representative over the phone by calling us at 1-888-558-5588.
If you have special instructions, no problem! Just fill out a
Special Instruction Form and leave it with your ZOOTS bag.
Our pricing is hassle-free, too.
Prices for frequently cleaned garments are posted on our web
site. As for billing, we will charge your credit card at the end of each month.
It's really that simple.

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For your convenience, we will charge your credit card for your cleaning.
We will also send a monthly billing statement that shows your credit card
charges.

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The following are answers to questions we're most frequently asked.
Do you use Perc in your cleaning?
No. ZOOTS uses an environmentally friendlier cleaning process
that leaves your clothes without that "dry cleaning" smell.
Where do you pick up and drop off my clothes?
You choose the location you'd like our courteous
drivers to service. It's best if you choose a weather-sheltered location.
What type of bag do I use to put my clothes in for
pick-up?
At no charge we'll provide sturdy ZOOTS purple laundry bags. If
you do not have a ZOOTS purple bag, just leave your dry cleaning in a plastic
bag in your usual drop-off location. Please be sure to mark "Dry Cleaning for
ZOOTS" on the bag in large letters. Your driver will pick it up and leave a
purple bag for your next order.
How do I get my special ZOOTS purple laundry bag?
Your driver leaves one for you each time he picks up your
clothes.
Do I have to be there when the drop-off or pick-up is
made?
No. There is no need to be home to use the service. Your driver
will service your pre-designated location.
How do I pay for your service?
Your cleaning will be charged to your credit card. You will
receive a ZOOTS monthly statement that documents your charges.
How do I change my personal information and/or
preferences?
Go to the Preferences page
under MY ZOOTS on the navigation bar, call our Customer Care
Center at
1-888-558-5588 or email us
at
homedelivery@zoots.com.
How will I know my scheduled drop-off and pick-up days?
Upon sign-up, you will receive via email a confirmation of your
start date. In addition, on our first visit our driver will leave you a welcome
kit which will include, among other things, your scheduled drop-off and
pick-up days.
How do I tell ZOOTS about a special request/issue with
my garments?
Simply leave a detailed note in your bag identifying the
specific garment (including color, fabric type and label if possible) along
with your specific cleaning instructions. You can also print a
Special Instruction Form located under MY ZOOTS.
What do I do if I have a problem with my order after I
get my clothes back?
Contact a ZOOTS customer care representative within 14 days by
email at
homedelivery@zoots.com, via the
Communicate With Us page or by phone at
1-888-558-5588. Please include
your name and address in your message.
My office/apartment building is serviced by ZOOTS - how
do I start using your service?
Signing up is easy to do through your office or apartment
building contact person. They will give you a form to fill in and include with
your first order as well as a purple ZOOTS dry cleaning bag. You can also find
the form to print located under
Office & Apartment Delivery. We do not take office sign-ups on the
web.
How do you keep my credit card information safe?
We use Verisign encryption and authentication services for all
web transactions to ensure that no one can read any information that is
transmitted over the internet to us.
Do you know if your competitors or other delivery services are adding a surcharge?
Most dry cleaners have been aggressively raising prices to cover
their increased costs, but we chose a temporary charge to avoid an
immediate, permanent price increase.

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We pride ourselves in offering our customers the highest quality service, which
is why we created the ZOOTS Quality Pledge - Cleaning Done Right!
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Standard shirt buttons replaced FREE
Garments pressed to perfection
Cuffs and hems tacked FREE
Orders ready on time, every time
Courteous and competent service from every ZOOTS associate
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If you are not satisfied with the quality of our cleaning for any reason, we
will re-process your garment at no additional charge. For a complete copy
of the ZOOTS Garment Protection Policy, contact our Customer Care Center at
homedelivery@zoots.com
or call
1-888-558-5588.
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